How NLP is Transforming Customer Service with AI Chatbots and Sentiment Analysis
Introduction Imagine a world where customer service is instant, personalized, and available 24/7—thanks to Natural Language Processing (NLP). According to Gartner, 80% of businesses plan to use AI chatbots for customer interactions by 2025, and NLP is at the heart of this transformation. NLP enables machines to understand, interpret, and respond to human language naturally. By integrating […]
